Cancellation, Returns and Refund Policy

Cancellation,
Returns and Refund Policy

Terms and Conditions

For the purpose of these Terms and Conditions, The term "we", "us", "our" used anywhere on this page shall mean ACCURE MEDICAL PRIVATE LIMITED, whose registered/operational office is Plot No. 039, Block B, Sector-63, Noida Gautam Buddha Nagar UTTAR PRADESH 201301. "you", "your", "user", "visitor" shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us.

Your use of the website and/or purchase from us are governed by following Terms and Conditions:

The content of the pages of this website is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on our website and/or product pages is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through our website and/or product pages meet your specific requirements.

Our website contains material which is owned by or licensed to us. This material includes, but are not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in our website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of information provided by us shall give rise to a claim for damages and/or be a criminal offense.

From time to time our website may also include links to other websites. These links are provided for your convenience to provide further Information.

You may not create a link to our website from another website or document without ACCURE MEDICAL PRIVATE LIMITED's prior written consent.

Any dispute arising out of use of our website and/or purchase with us and/or any engagement with us is subject to the laws of India.

We, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time

Cancellation and Refund

ACCURE MEDICAL PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

Cancellations will be considered only if the request is made within 7 days of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them..

ACCURE MEDICAL PRIVATE LIMITED does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.

In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 7 days of receipt of the products.

In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.

In case of any Refunds approved by the ACCURE MEDICAL PRIVATE LIMITED, it'll take 6-8 days for the refund to be processed to the end customer.

Return Policy:

Terms and Conditions for the return policy, the initiate request should be within 7 days after receiving the product(s).
Replacement would be offered against all return requests. In case the product is out of stock and cannot be replaced at the time of request, then a refund will be issued through the original mode of payment.
Sterile products will be applicable for return only in case of wrong product delivery.

Accu-Mart, at its discretion, can deny a request for replacement if it considers the request to not be genuine.

Returned products are approved for refund/replacement once our QA/QC (quality assurance/quality control) team has checked and approved the returned product for below compliance:
It should be complete—no missing parts or accessories.
It should be unused.
It should be undamaged.
It should not have any custom engraving design, etc. done at the time of order placement.

You may raise a return or replacement request for any of the following reasons:

If the products are found to be damaged during delivery, the return will be initiated only if genuine evidence is submitted.
Product has manufacturing defect and is not working properly (in case of equipment/instrument).
Product has less than 3 months left from expiry date (in case of perishable products).
Some part or accessory of the product that should be included is missing.
Received wrong product.

Cancellation, Returns and Refund Policy